HiQ is your first point of contact for questions and support at QUT. Get help on campus, via email, phone and online chat.

qut.to/abouthiq | (07) 3138 2000 | GP Library - V Block, Level 3 | KG Library - R Block, Level 2

QUT Equity: (07) 3138 2699 | equityenq@qut.edu.au 

QUT Discrimination Advisors: discriminationadvisor@qut.edu.au

QUT Disability Services: (07) 3138 5601 | student.disability@qut.edu.au

QUT Student Counselling: (07) 3138 2019 qut.to/counselling

QUT Medical Centre: (07) 3138 2321 (GP) | (07) 3138 3161 (KG)  medical-centre.qut.edu.au

QUT Guild Academic Advocacy: advocacy@qutguild.com

QUT Accommodation Service | accommodation@qut.edu.au  | https://qut.studystays.com.au/



QUT Security: (07) 3138 5585
QUT Security Emergency: (07) 3138 8888

  • Download the SafeZone App to report suspicious activity, contact security, request first aid or request safety escorts 
  • Contact Security, they work 24/7 and offer security escorts 
  • Contact QUT Equity to discuss a safety plan 
  • QUT Night Shuttle operates from 6pm to 11pm from both campuses. Drop off locations include major train stations and carparks around Brisbane CBD 



Centrelink: serviceaustralia.gov.au

Lifeline: 13 11 14

Headspace: 1800 650 890 | headspace.org.au

Brisbane Domestic Violence Service: bdvs.org.au

Victims Counselling & Support Services: 1300 139 703

Brisbane Rape and Incest Survivors Support Centre (BRISSC): (07) 3391 0004 | support@brissc.org.au 

DV-Connect Domestic Violence Helpline: Womensline: 1800 811 811 | Mensline: 1800 600 636

Living Well | Support for Male Sexual Abuse and Sexual Assault: (07) 3028 4648 | livingwell@angelicaresg.org.au 

Women's Infolink: 1800 177 577

1800 RESPECT: 1800 737 732

Queensland Police Service (Local Police): police.qld.gov.au/stations

Policelink: 131 444 (24/7 Hotline)

Public Transport TransLink: 13 12 30

Poisons Info Centre (24 hrs): 13 11 26

Queensland Police Service (ARO): forms.police.qld.gov.au/sexassaultsurvey  

Community Legal Centre: (07) 3392 0092 | naclc.org.au

Women’s Legal Service Australia: (07) 3392 0644 | wlsa.org.au

Legal Aid Queensland: 1300 651 188 | legalaid.qld.gov.au


Mental Health Support Contacts

In any given year one in five Australians (20%) will experience mental health difficulties with reports that Australian University students are more than one in four. A lot of us are also experiencing increased levels of anxiety, stress and loneliness due to the global pandemic and the radical changes that have happened to life as we know it.

Many of us are just not doing that great right now and that's ok.


USEFUL Contacts

Unsure who to contact? Here are a number of important contacts to get in touch if you're not feeling great.

Beyond Blue is an organisation working to address issues associated with depression, anxiety and related substance misuse disorders in Australia

Black Dog Institute is a translational research institute that aims to reduce the incidence of mental illness and the stigma around it, to actively reduce suicide rates and empower everyone to live the most mentally healthy lives possible.

Bite Back is a new and ever-changing space where you can discover ways to amplify the good stuff in life, share real and personal stories with others, check out videos, blogs and interviews of interesting people, check and track your mental fitness, and get your teeth stuck into a bunch of activities!

Depression operates around the clock improving the mental health and well-being of people impacted by mild to moderate depression. The professional services are delivered by qualified staff and registered Psychologists, Counsellors and trained volunteers. Depression.com.au aims to assist clients, families, friends and carers impacted by depression in a collaborative, safe and non-judgemental way.

E-couch provides information about emotional problems - what causes them, how to prevent them and how to treat them. It includes exercises to help you understand yourself and others better. Even better, it provides you with a set of strategies that might help you to improve your life.

Headspace is the National Youth Mental Health Foundation. They help young people who are going through a tough time. Looking for someone to talk to? If you are, you can get health advice, support and information Headspace. 

Lifeline provides 24/7 crisis support and suicide prevention services. Phone 13 11 14

MensLine Australia is a professional telephone and online support and information service for Australian men.

Mental Health in Multicultural Australia provides a national focus for advice and support to providers and governments on mental health and suicide prevention for people from culturally and linguistically diverse (CALD) backgrounds.

Mood Gym is like an interactive self-help book which helps you to learn and practice skills which can help to prevent and manage symptoms of depression and anxiety.

OnTrack aims to support the Australian community to achieve mental and physical health and wellbeing. This is achieved in several unique ways. Quizzes, information, referrals and programs, it is a national, independent, not-for-profit organisation.

Living Proud is Australia's first nationally-oriented counselling and referral service for Lesbian, Gay, Bisexual, Transgender and Intersex (LGBTI) people. The project will provide nation-wide, early intervention, peer supported telephone and web based services to diverse people of all ages experiencing poor mental health, psychological distress, social isolation, discrimination, experiences of being misgendered and/or other social determinants that impact on their health and wellbeing.